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Overview |
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Features
| Paperless system |
Eliminate complicated and error prone filing
systems. Manage your property on easy to read screens |
| Visual Representation |
See your rooms and reservations visually
on screen. Details about your customers and reservations are
only a click away. |
| Error free Reservations |
Quickly and easily make reservations and
give out quotes. Never accidentally overbook. |
| Custom Look |
Customize your printable reservation sheet
to match the look and feel of your accommodation. |
| Quotes and Bookings |
Instantly recall any reservation or quote. |
| Customer Management |
Remember past customers and never misplace
a phone number or e-mail again. |
| Rooms & Rates |
Powerful tools to manage rooms and rates.
Group your rooms into categories and create rate periods to
maximize profitability. |
| Rate Computations |
Pillowcheck uses your room and rate schedule
to automatically compute reservation rates. |
| Making Changes |
Changes to reservations are only a few clicks
away. Extend stays, recompute rates, change rooms easily. |
| Access Anywhere |
Keep a watchful eye on your property from
anywhere. Secure, Web technology gives you access to your
property from the office, home, or vacation. |
| Flexibility |
Customize PillowCheck to meet your needs. |
| Built in communications |
Integrated e-mail allows you to create e-mail templates to communicate with your customers. Built in e-mail functionality sends quotes, confirmations and
thank-yous for you. |
| Wait Lists |
Create wait lists in busy times. If a guest
cancels, have a list of customers readily available to re-fill
your rooms. |
Reporting
| Income
Reporting |
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Income Summary |
View Gross and Net Income for any date period. |
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Income Flow |
View all income transactions for a date
period |
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Income Breakdown |
Track income by different mapyment methods
for easy month end balancing. |
| Occupancy
rates |
Get up to the minute occupancy rates, by
room, room type or property wide |
| Statistics |
Gain valuable about your customers with
up to the minute statistics on length of stay, average rate,
total number of check ins and more. |
| Monthly
Income |
View income by room or room type on a monthly
and yearly basis, useful for benchmarking and goal setting. |
| Customer
Lists |
See all of your customers |
| Customer
History |
Keep track of return customers - see all
inquiries, past stays and room preferences. |
| Daily
Housekeeping |
See all check-ins and check-outs for a given
day as well as see which rooms are occupied. |
Access
| Easy to install |
No new software is needed. PillowCheck runs
through your web browser and works on most computers with
an internet connection. |
| User access |
Multiple users. Everyone who uses your system
has his/her own user name with specific access privileges. |
| Privileges |
Restrict access for certain employees and
grant privileged access to others. |
| Security |
Password protect your system securely. |
Customer Support
| Personal Service |
We provide you with an indivuidual account
representative who will work with you from setup and then
through support. You will have a single point of cantact |
| Help and Support |
If you have problems or questions, contact
your account representative. Your account rep knows the
ins and outs of the PillowCheck system as well as the details
of your accommodation.
We know that getting acquainted witha new
system is difficult. That is why we offer the first 20 hours
of cusomer support free of charge. We will help with any
issue you may have. After 20 hours, additional support is
available at an hourly rate.
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